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Call Anytime: (252) 247-3107 or (800) 682-2217

Tap. Pay. Go! Pay your bill with our PowerPay 24 mobile app.

Planning a landscaping project? Call 811 before you dig to have underground utilities located.

Before you call to report an outage, check our online map.

Sign up for text and email alerts

Our new Member Alerts tool puts power in the palm of your hands. It is a simple and convenient way to get reminders about your electric bill and more. You chose the reminders you want to receive by email, text messaging or both.

  • Bill Ready
  • Bill Due
  • Payment Posted
  • Pending Disconnect

Coming soon... News & Major Outage Updates

If you have a PowerPay24 account, you can sign in and select the messages you want to receive and how you want to receive them. Go to the communications tab and select “alerts and notifications.”  Message and data rates may apply.

If you don’t have a PowerPay24 account you can sign up at

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