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Call Anytime: (252) 247-3107 or (800) 682-2217

Tap. Pay. Go! Pay your bill with our PowerPay 24 mobile app.

Planning a landscaping project? Call 811 before you dig to have underground utilities located.

PowerPay24 Maintenance: Oct. 23 beginning at 5:30 p.m. Plan ahead if you need to pay your bill!

Work Request

If your request is serious in nature and/or requires immediate attention, please call our office to speak with a customer service representative as soon as possible. Use this form to report any non-immediate request (i.e., a security light out; a broken meter cover).

24-Hour Customer Service Line
1-800-682-2217 or 252-247-3107

Full Name on Account
Area Code & Number
Time of Day
Provide details of your request here
Would you like return receipt of your request?
Would you like for us to follow up with you when the request is completed?
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